Child Support FAQs

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Select an area below to view related frequently asked questions. If you still have questions or cannot find what you are looking for, please contact our office using this form or call us at 772-462-6900.

The Clerk's office cannot provide legal advice. Please contact a qualified attorney for guidance about a particular legal issue.

Child Support FAQs

You may do one of the following:

Hire an attorney to file contempt papers on your behalf.
Hire the Florida Department of Revenue, Child Support Enforcement Office.
Download a Motion for Contempt packet online from the Forms page or in person from the Family Relations Division in the Clerk's office and represent yourself.

Q. What can I do if the non-custodial parent is not paying his/her scheduled payments on time or is not paying the court ordered amount?

All child support case payments are now processed through the State Disbursement Unit.

Q. Which child support cases are State Disbursement Unit Cases and which cases are not?

Yes, fill out the direct deposit form and attach a voided check or savings account deposit slip and mail to the address on the form. This form is only for cases not enforced by the Department of Revenue/Child Support Enforcement.

Q. Can I receive payments by direct deposit?

Yes, go to to Florida Department of Revenue, Child Support Enforcement Office and follow the instructions provided with the form.

Q. Is direct deposit available for cases enforced by the Department of Revenue/Child Support Enforcement?

The Family Relations Department is unable to take regular monthly child support payments. Only lump sum purge payments can be received and processed.

If you would like to make a regular support payment, please use one of the following:

PAY ONLINE AT:
www.myfloridacounty.com Click on “Child Support “and choose what you want to do. You can use your credit card or have it electronically debited from your checking account.

fl.smartchildsupport.com Go to the website and follow the directions.

PAY BY CASH:
For cash payments, you may send a MoneyGram.
Select the Bill Pay form
Company Name: My Florida County
Receive Code: 14694
Account number: enter 56 followed by 11 digit case number

PAY BY MAIL:
You can send your personal check, money order or bank check to the following address:

State of Florida Disbursement Unit
P.O. Box 8500
Tallahassee, FL 32314-8500

Include the following information:
Your full name, case number, county name, and social security number.

For Payment inquiry or Address Change: Call SDU Hotline: 1-877-769-0251

For Enforcement of your court order, establish paternity, or help locating absent parent: Call FL Dept. of Revenue Child Support Enforcement: 1-850-488-5437, online: www.floridarevenue.com or visit them at: 337 N. US HWY 1, Ste. C, Ft. Pierce, FL 34950

Florida State Disbursement Unit
P.O. Box 8500
Tallahassee, FL 32314-8500
You may also make payments online at My Florida County.

Q. Where do I mail my payment?

You can call 877-769-0251, 24 hrs a day, 7 days a week. You will need your case number and social security number.
You may access the information at My Florida County.

Q. How can I check to see if a payment has been made?

All payments should include:

Case number
St. Lucie County
Custodial Parent name
Non-custodial parent name
Social security number of the non-custodial parent

Q. What information should I include on my payments?

Yes. All checks should include a distribution list with case number, county, custodial and non-custodial parent names, social security number of the non-custodial parent, and how much money is allotted to each case.

Q. Can multiple cases be paid with one check?

All Department of Revenue Cases DO NOT pay a fee to the Clerk. All private cases DO pay a fee to the Clerk

Q. Do I have to pay a fee to the Clerk?

The Clerk fee is 4% of the payment, up to $5.25.

Q. How much is the Clerk fee?

Call the Department of Revenue, which is located at 337 North U.S. Highway 1, Suite C, Fort Pierce, FL 34950. They can be reached through the customer service toll free number at 850-488-5437 or go to Florida Department of Revenue, Child Support Enforcement Office to apply for services.

Q. How do I hire the Department of Revenue, Child Support Enforcement Office?

Driver licenses are suspended through the Florida Department of Revenue. To reinstate a suspended license, you will need to visit the local Florida Department of Revenue office at 337 North U.S. Highway 1, Suite C, Fort Pierce, FL 34950. They can be reached through the customer service toll free number at 850-488-5437. You may also download a Petition to Reinstate Driver License or file a Petition to Contest DOR Notice of Intent to Suspend Driver License (available for download on the Forms page).

Q. Who suspends or reinstates a non-custodial parent's driver license?

You may receive less than what is paid because the Florida Department of Revenue collects money for the payback of AFDC (Aid for Dependent Children) along with child support payments. If you feel that they should not be collecting for the AFDC reimbursement, you will need to contact the Florida Department of Revenue customer service toll-free number at 850-488-5437, or visit their office located at 337 North U.S. Highway 1, Suite C, Fort Pierce, FL 34950.

Q. My case is through the Florida Department of Revenue and when the non-custodial parent pays $100.00 I only receive $80.00. Why is this?

You may purchase a payment history from the Family Relations Department located at the Clerk's Main Office, 201 S. Indian River Drive, 2nd Floor, Fort Pierce, FL 34950. Copies are $1/page and range from 1-20 pages depending on the amount of payments made. For more information, call 772-462-6910.

To request a payment history through the mail, you will need to call the Support Division of the County Courthouse at 772-462-2835 to find out how many pages you will need to pay for. You will then send a money order, payable to the Clerk and Comptroller, St. Lucie County, along with a self-addressed stamped envelope with a request for a case history to the Clerk and Comptroller, St. Lucie County, Child Support Division, P.O. Box 700, Fort Pierce, FL 34954.

Q. How do I obtain a payment history of all the payments that have been posted to my case?

To register your new address, please call the Florida State Disbursement Unit at 877-769-0251 and follow the prompts. Choose the "address change" option and enter your new address. To register your new address with the Clerk's office, please complete the Change of Address form and return it to our office. The new address will then be updated in our system.

Q. How do I change my address?

Contact Us

Clerk's Main Office

201 South Indian River Drive
2nd Floor
Fort Pierce, FL 34950
Directions to this Location

Mailing Address

Clerk and Comptroller
P. O. Box 700
Fort Pierce, FL 34954

Hours of Operation

8 a.m. - 5 p.m., Monday - Friday
(Excluding Holidays)

Phone: 772-462-6900

Child Support FAQs

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Child Support FAQs

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